Guest book or welcome book? They do different jobs
Hosts use the two names as if they meant the same thing, and the confusion costs them. A guest book is something guests write in. A welcome book is something you write for guests. One collects kind words. The other stops the questions that would otherwise arrive by message at eleven at night. Most places need the second one first.
By Halivs · Updated October 23, 2026
The guest book: a record, not a manual
A guest book is a notebook left out for people to sign: names, where they came from, what they liked. It is warm, cheap, and occasionally useful. Guests mention the café they loved or the window that rattles, and future guests enjoy reading it on the first evening. It does not answer anything. Nobody looks up the WiFi password in a page of other people’s holiday notes.
If you want one, buy a plain notebook with good paper and leave a pen that works. A short prompt on the first page helps more than decoration: “Tell the next guest one thing you’d do again.” That line gets you useful entries instead of “Lovely stay!” forty times.
The welcome book: the house, explained
A welcome book, sometimes called a house manual, is written by the host and organized around the stay. Arrival and the door code first. Then the house: WiFi, heating, the dishwasher, where the towels are. Then the few rules that matter, a short local list, and checkout. Its job is practical. A guest who reads it should not need to message you about anything ordinary. We wrote up what a short welcome book should include separately.
This is the book that changes your evenings, which is why it comes first. A guest book makes a good stay a little warmer. A welcome book prevents the bad first hour that makes a stay worse.
Can one binder do both?
Yes, if the order is right. Put the welcome pages at the front and a few blank pages at the back for notes. Keep the instructions out of the signing section, so a guest looking for the trash day does not have to read past twelve messages to find it. If the binder gets thick, split it. Two slim objects get used. One fat one gets left in a drawer.
Printed, digital, or both?
The platform apps have a place for a house manual and local recommendations, and you should fill them in. Keep a printed copy anyway. Phones die, the person who booked is not always the person who arrives, and an older guest may never open the app. Paper on the nightstand is the copy that survives all three. Write it once, then paste the same text into the app so the two never disagree.
What to put out, in order
- A short welcome book on the nightstand or the coffee table.
- A WiFi card by the bed or the entry, so the most common question never reaches you.
- A fridge sheet with checkout time and quiet hours, plus the checkout list on the counter.
- Then, if you like, a guest book and a good pen.
The last item is optional. The first three are what make a stay run without you.
Questions hosts ask
What is the difference between a guest book and a welcome book?
A guest book is a notebook guests sign and write in. A welcome book, sometimes called a house manual, is written by the host and explains the house: arrival, WiFi, heating, appliances, the rules that matter, a short local list and checkout.
Do I need a guest book for my Airbnb?
No, it’s optional. A guest book makes a good stay a little warmer, but it doesn’t answer anything. The welcome book, a WiFi card and a fridge sheet with the checkout list are what make a stay run without you.
Can one binder be both?
Yes, if the welcome pages come first and a few blank pages for notes go at the back. Keep the instructions out of the signing section. If the binder gets thick, split it into two slim books.
Do I still need a printed welcome book if I fill in the app’s house manual?
Keep a printed copy too. Phones die, the person who booked isn’t always the one who arrives, and some guests never open the app. Paste the same text into both so they never disagree.